PRIVACY POLICY

Last updated : May 31, 2026

1. INTRODUCTION

Acoustibloc (“we”, “our” or “us”) is committed to protecting your personal information. This privacy policy explains what data we collect, how we use it, and what rights you have regarding it when you use our plenum acoustic barrier products and services, including our website and any online forms.

2. INFORMATION WE COLLECT

We collect the following personal information when you interact with our website or submit a form :

  • Name : to identify you and personalize our communications.
  • Email address : to respond to your requests, send order confirmations, and share relevant product updates.
  • Analytical usage data : we collect anonymized data on how you browse and interact with our website (pages visited, time spent, clicks) in order to improve our services.
  • Cookies : we use cookies to support form functionality, remember your preferences, and collect analytical data. See section 5 for more details.

We do not collect payment information, location data, or any sensitive personal data.

3. USE OF YOUR INFORMATION

We use the information collected to :

  • Respond to your requests and provide customer service.
  • Process and fulfill product orders or quote requests.
  • Send you relevant information about our products, updates, or promotional content (you may unsubscribe at any time).
  • Improve the performance and usability of our website through analytical data.
  • Comply with applicable legal obligations.

4. SHARING YOUR INFORMATION

We do not sell or rent your personal information to third parties. We may share your data with trusted service providers who help us operate our website and conduct our business (such as email or analytics platforms), provided they commit to maintaining the confidentiality of your information.

We may also disclose your information if required by law or to protect our legal rights.

5. COOKIES

Our website uses cookies for the following purposes :

  • Essential cookies : necessary for the proper functioning of forms and basic website features.
  • Analytical cookies : used to understand how visitors use our site (e.g., Google Analytics or equivalent). This data is anonymized and aggregated.

You can control or disable cookies in your browser settings. Please note that disabling essential cookies may affect the proper functioning of our forms.

6. DATA RETENTION

We retain your personal information only as long as necessary to achieve the purposes described in this policy, or as required by law. When your data is no longer needed, we securely delete or anonymize it.

7. YOUR RIGHTS

Depending on your place of residence, you may have the following rights regarding your personal data :

  • Access : request a copy of the personal data we hold about you.
  • Rectification : request correction of inaccurate or incomplete information.
  • Erasure : request deletion of your personal data, subject to legal obligations.
  • Objection : object to the way we use your data, including for marketing purposes.
  • Withdrawal of consent : withdraw your consent at any time where processing is based on consent.

To exercise any of these rights, please contact us at the address below.

8. SECURITY

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse. However, no method of data transmission over the Internet is entirely secure.

9. LINKS TO THIRD-PARTY SITES

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

10. CHANGES TO THIS POLICY

We may update this privacy policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. We encourage you to review this policy periodically.

11. CONTACT US

If you have any questions about this privacy policy or how we handle your data, please contact us :

Acoustibloc
Address : 47, rue St-Pierre, Saint-Pie QC J0E 1W0
Tel. : 1-800-999-4468